Being a pest has its rewards.
Nov. 4th, 2003 09:04 amA month ago I bought a package of my favorite waffles, made by Elite. After opening one of the plastic bags inside and tasting some waffles, I realized that something went wrong in the baking process. The waffles were burnt beyond repair. I decided to take up on their promise to "replace any faulty merchandise" and sent them the whole package. Today I received a bunch of gift certificates which add up to a total of 60 NIS, more than twice what I payed for the waffles and the mailing altogether. Not bad!
